Call centers are increasingly under fire. Attackers have identified the call center as the weakest link in the chain of systems set up to prevent account takeover. Call center, fraud and security executives are looking for answers to this challenge.
New technologies, such as voice biometrics and phone printing, designed to authenticate callers, are being widely considered to address the problem. In this whitepaper, we discuss the issues enterprises are facing in deploying these technologies and how to ensure your solution is effective out of the box and robust as attackers respond and shift tactics.
Please fill out this form and the whitepaper will be emailed to you.